I can only think of one word to describe them: fan-freaking-tastic. They’ve handled our last two moves, and I can’t imagine leaving our stuff in anyone else’s hands. Matt and Craig moved our stuff yesterday (9/24/09) and did an awesome job – I think the original estimate was 4 hours, but they knocked it out in about 2.5 hours. In spite of a very early start time, heavy ass heirloom furniture, and a very frisky dog that nearly divebombed Craig while hauling said heavy ass furniture, they were professional and fast.Communication before the move was great, too – the response to my first email was immediate, and I had plenty of updates leading up to the move date.And if that wasn’t enough, Matt lent a sympathetic ear to my landlord issues from the place we were moving out of, and confirmed that we were moving away from a complete douchebag.
These guys are 5-star all the way… Kris, Jason, and Matt (who I dealt with on the phone and via e-mail to set up the move) all seemed like really good guys in addition to being a tremendous help with our move…We were about 2 hours late showing up with our moving truck (from Michigan) and we phoned ahead and had our building manager give the keys to our movers (Kris and Jason) who had everything planned out and ready when we finally pulled up with a 26′ truck and a car carrier… they helped me maneuver the “train,” including unhooking the car carrier to get the truck into the loading dock and hooking it back up afterward, into the loading dock…. we also WAY underestimated the time it was going to take (over the phone and NOT their fault) so there were additional complications having to do with availability of my building’s freight elevator, etc… Kris and Jason were incredibly helpful with unloading and moving our things, but also with all the complications that arose that were well outside the scope of their strict job description…I initially had made reservations with a crew of non-professional movers, who quoted us about half the hourly rate (and money’s tight for us); HOWEVER, after experiencing firsthand how complicated something as simple as unloading a truck can get, I would go with these guys again and again.In summary, for an hourly rate about double that for general laborers on Craigslist (but very reasonable relative to other professional moving outfits), what you’ll be getting is first rate reliability, professionalism, and peace-of-mind.
I thought to myself “surely, surely they can’t be as good as people say they are. They’re just a moving company!” How wrong I was.From the very first, well-detailed, prompt reply to my inquiry to the moving day, Bookstore Movers were the most incredible, professional team I’ve ever dealt with. They made what is usually a horrendous experience for me into a very pleasant and quick morning. I was blown away at how fast Nate, John, & team were, and was so happy to be done hours before I thought we would be. They loaded up my entire basement apartment in 30 minutes, and unloaded just as quickly – all while being exceptionally careful with my stuff, friendly, and professional.I shopped around before selecting Bookstore Movers, and found them to be incredibly competitive in pricing and worth every penny.Can’t recommend them strongly enough. I will absolutely be using them every single time I ever move.
Stop your moving search, Bookstore Movers are the best. I’ve used movers for small local moves, big cross country moves and Bookstore Movers are the best I’ve ever experienced.The moving team was timely, kind, professional and a great group. The back office team communicated consistently with us including telling us who the team lead would be for moving day with his email and phone number. They are accessible, responsible and a company that understands the human element of business.I moved right after Superstorm Jonas and they were prepared with shovels, salt and anything else they would need. They worked quickly and as a team.If I had to hire movers for anything, I’d hire Bookstore Movers without hesitation.
I wasn’t sure where to begin when looking for DC moving companies. I typed in a simple search to Google and was overwhelmed at just how many companies exist. I narrowed down my options to 3 companies with Bookstore Movers being first preference because of their outrageous 5 star average review. However, I was skeptical that any company – movers or not – could really have 5 star reviews from over 400 people.From start to finish, this was outstanding service. As soon as they received my quote, I got a detailed email with relevant questions and tips for making the move easy. I responded with some directions and a few questions myself, and was pleasantly surprised that I had an actual person respond (Kate, Jackie and Matt – thank you!) rather than an automated reply or radio silence. .. They arrived promptly on time Saturday morning and got right to work. I cannot say enough great things about their attitude and overall work ethic. They worked quickly but also took the time to make sure boxes were taped appropriately and furniture was wrapped safely. They also had an extra guy along that was there for training, and it was great to see how seriously they take the business – offering him a lot of tips and tricks to make sure he was handling our furniture with the utmost care. I doubt a lot of other moving companies take the time to do this.The greatest thing about this service – even more than their efficiency and special handling – was their attitude. Each of the guys were incredibly respectful and overall just good people. They genuinely seemed to be having a good time and made an experience that is almost always a nightmare, somehow almost enjoyable. Also special kudos to the team for ignoring my dog who was terrified of the entire process and barked at them every time they passed.That had to have been annoying and even scary, but they just laughed and kept going. Cannot recommend these guys enough!
Everything about my recent move from an apartment to a townhouse (both in DC) was professional and seamless.
Like playing a video game with the God code on, these guys make an annoyingly and difficult situation so easy it almost feels wrong.
I wish all the companies I dealt with had the same work ethic and attention to detail.
This was an excellent experience from start to finish. The scheduling was simple and all communications were thorough and prompt. The crew was on time and ready to go, friendly, attentive, and efficient. Their camaraderie was infectious and the communication between them all was effective. They were training a new person and I was impressed with how they carefully and seriously talked him through things without slowing things down. This was my third move with BookStore Movers and I have another experience with them about which to rave.
Our move could not have been better. I dread moving day, and the weeks leading up to it but the entire team at Bookstore made it such an easy process for us. They were very communicative from the time I requested and estimate to the date of our move. This was the third (or maybe even fourth) time I’ve used Bookstore and I’ve always had the same experience. Use them! You will not regret it.
