Becky M. Washington, DC

Becky M. Washington, DC

My fiance and I recently moved to Silver Spring and hired these guys to unload our U-Haul truck, and we could not have been happier with the service we received from Bookstore Movers. Matt, the business’ owner, was extremely helpful over email in the weeks leading up to the move (even when I emailed him multiple times a day); a couple of the emails bounced back with a message saying they were on a long day of moves and would get back to me at the end of the day, but even with these messages, I always received an email reply within an hour or two. Matt and the crew were willing to be flexible, which was great for us since we moved from NYC and couldn’t predict the traffic. Kris and Kareem moved us, and were extremely friendly, helpful, and efficient. Because they arrived a 10-15 minutes before we did, Kris took it upon himself to go into the building and speak to the desk attendant about where to park our truck and to confirm our reservation for the freight elevator, so when we arrived, they were able to get to work immediately. They even brought their own handtrucks and furniture dollies, making the ones we rented from U-Haul obsolete. Overall, this was a great experience. Matt, Kris, and Kareem were all very professional and FAST, which is what everyone wants at the end of a very long moving day. If I ever have to move in the DC area again, I will definitely use these guys.

Becky M.   Washington, DC

Bookstore Movers - Washington DC Movers
2016-02-29T13:03:57+00:00

Becky M.   Washington, DC

My fiance and I recently moved to Silver Spring and hired these guys to unload our U-Haul truck, and we could not have been happier with the service we received from Bookstore Movers. Matt, the business’ owner, was extremely helpful over email in the weeks leading up to the move (even when I emailed him multiple times a day); a couple of the emails bounced back with a message saying they were on a long day of moves and would get back to me at the end of the day, but even with these messages, I always received an email reply within an hour or two. Matt and the crew were willing to be flexible, which was great for us since we moved from NYC and couldn’t predict the traffic. Kris and Kareem moved us, and were extremely friendly, helpful, and efficient. Because they arrived a 10-15 minutes before we did, Kris took it upon himself to go into the building and speak to the desk attendant about where to park our truck and to confirm our reservation for the freight elevator, so when we arrived, they were able to get to work immediately. They even brought their own handtrucks and furniture dollies, making the ones we rented from U-Haul obsolete. Overall, this was a great experience. Matt, Kris, and Kareem were all very professional and FAST, which is what everyone wants at the end of a very long moving day. If I ever have to move in the DC area again, I will definitely use these guys.