Storage

Online! We provide convenient online billing for no additional fee. Your crew chief will call you upon completing your move, then we’ll send you an email within 1-2 business days including an invoice (for the move and the first month of storage) and instructions for setting up automatic monthly payments.

We offer storage for the greater Washington, DC metro area in our two private facilities, located in Elkridge, MD and at our headquarters in Hyattsville, MD.

Absolutely. Our storage warehouse is designed to host your inventory for as long as you need.

Our schedule can fill weeks in advance, so try to reach out sooner rather than later (we often recommend 4-6 weeks ahead of time), but we do sometimes have last-minute openings.

Our estimate form will prompt you for everything we need. Please include the full inventory so we can assess the scope of your moving and storage needs. Any additional details to share? Let us know in the "Anything else?" section at the bottom of the form. For example, if you're planning a staging or renovation move, only planning to store some of the listed items, or if you need very short-term/overnight storage, etc., we'll take that all into account!

We do not require a deposit to reserve a move (with or without Bookstore Movers storage).

Our warehouse is a large, temperate building that is cooled and heated as needed throughout the year, but the units themselves are not climate-controlled. While many companies with a similar setup do recognize this as climate-controlled storage, we want to be transparent that the units stay nicely balanced year-round and are kept from any extremes in temperature or environment, but are not climate-controlled to a specific constant degree 24/7. We do monitor the humidity and temperature daily. Let us know if you have any specialty items that might need extra attention!

We are licensed and insured and our insurance compensates the industry standard $0.60/lb for any damage. We can also offer a Full Value Protection policy that would legally obligate us to compensate the full replacement/repair value for any covered items. The coverage applies for the duration that your items are in our care.

We do not allow flammable items, liquids, weapons, or perishable items like food in our storage, and we ask that you clean and empty items like grills, kitchen appliances, and vacuums before moving those in as well. We also recommend that you do not store vital records or anything that you may need to access urgently (identification, important documents, prescriptions, keys, etc.). You can also review our full storage policies at this link.

Yes! Our facility is private, so access to our storage is available by appointment only. We are available Monday to Friday, typically at 10 am. One of our Storage Managers will open your vaults and stage your inventory for your visit. This staging service has a starting cost of $80/hour (with a 1-hour minimum). Depending on the scope of your needs, we may also provide a Bookstore Movers labor crew (please note our standard labor rates and minimums would apply in that case).

We require at least 48 hours' notice to stage your vaults, and the sooner you request an appointment, the more likely we are to have your preferred weekday available.

We provide storage services for the greater DMV area, typically within about 60 miles of DC, but unfortunately, we cannot perform long-distance moves. We're happy to meet another company of your choice at our facility, though, and we'll stage your vaults and supervise the transfer of your items to ensure everything goes smoothly. When the time comes to schedule this service, just email us as soon as you can (we do need at least 48 hours’ notice and would charge $80/hour for this appointment).